Get in touch

Whether you're a renter looking for space or a host with a question about a booking — we're a real team and we actually read every message.

Say hello

Have a question, a concern, or just want to share feedback? Reach out — we typically respond within one business day.

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Best for account, billing, and booking questions

Response time

Within 1 business day

Monday – Friday, 9am – 6pm ET

Based in

Toronto, Ontario

Proudly Canadian, serving renters and hosts coast to coast

Many common questions about bookings, payments, and listings are answered in our help centre.